Verve Pay

1. General Policy

• All payments made to Verve Automation are considered final and non-refundable, unless otherwise specified under the conditions below.

• By completing a purchase, you acknowledge and agree to this refund policy.

2. Eligibility for Refunds

Refunds may only be considered under the following circumstances:

• Duplicate Transaction: If you were charged more than once for the same transaction.

• Technical Error: If a payment was processed due to a technical issue on our system and services were not delivered.

• Service Non-Delivery: If Verve Automation fails to provide the agreed service within the stipulated timeframe.

Note: Change of mind, dissatisfaction without evidence of non-performance, or buyer error does not qualify for a refund.

3. Refund Request Process

• All refund requests must be submitted in writing via [email protected] within 7 business days of the transaction.

• Refund requests must include:

  • Transaction ID

  • Proof of payment

  • Detailed reason for refund claim

4. Approval & Processing

• Refund approvals are at the sole discretion of Verve Automation.

• Approved refunds will be processed within 14–21 business days to the original payment method.

• Any processing fees, bank charges, or transaction costs will be deducted from the refund amount.

5. Non-Refundable Items

• Customized services, digital products, subscription fees, and setup charges are strictly non-refundable.

• Any third-party costs incurred on behalf of the client cannot be refunded.

6. Chargebacks

• Any attempt to dispute a valid charge via bank or payment provider (chargeback) without first contacting Verve Automation will be considered a breach of these terms.

• Verve Automation reserves the right to suspend services or take legal action in case of fraudulent chargebacks.

7. Amendments

• Verve Automation reserves the right to amend this Refund Policy at any time without prior notice. The updated policy will be posted on our official website.