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Every Corner in the World
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Email [email protected]
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Direct Line +1 916-625-6020
Last updated: 21/11/2025
Verve Automation (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and device data when you use our applications, websites, products, mobile apps (including Verve Nav), AMR/robotics software, Fleet Manager, WMS modules, or any related digital services (“Services”).
If your target audience includes children under 13, this policy includes COPPA-compliant language.
We may collect the following types of information:
Name, email address, phone number
Login information or account credentials
Company name (for business clients)
Support or inquiry messages
Note:
We do not require personal information from children under 13. For child-directed apps, accounts are not created, or only minimal data is collected to operate the service.
Device model, OS version, unique device identifiers
App activity and performance logs
Crash reports and diagnostics
IP address, network information
Robot/AMR connection logs (for operational purposes)
Only collected when required for app functions—for example, to:
Enable manual navigation via Verve Nav
Improve indoor mapping accuracy
Location data is never used for marketing and never shared with third parties for advertising.
Our Services do not knowingly collect personal information from children under 13 unless required for core functionality and permitted by law.
If we learn that children under 13 have provided personal data without parental consent, we will delete it immediately.
We use the data we collect for the following purposes:
To operate and improve our AMR, Fleet Manager, WMS, RFID modules, and mobile apps
To ensure safety, analytics, navigation, and system performance
To provide customer support and respond to inquiries
To maintain security and prevent misuse
To comply with legal or regulatory requirements
We do not use your data for:
Advertising
Selling to third parties
Tracking across third-party apps or websites
We may share data only in the following limited situations:
Service Providers: cloud hosting, analytics, crash reporting
Business Clients: when operating robots or WMS/FMS systems on behalf of corporate customers
Legal Requirements: government or law enforcement if required by law
Safety & Security: to detect and prevent fraud, misuse, or threats
We do not share children’s data with third parties except where necessary to operate the service.
We implement industry-standard security measures including:
Encryption of data in transit and at rest
Access controls and authentication
Regular security audits
Data is stored on secure servers in compliance with applicable Singapore PDPA and international standards.
Depending on your region, you may have the right to:
Access your data
Request correction or deletion
Withdraw consent
Opt-out of certain data processing
To exercise these rights, contact us at:
[email protected]
We retain data only for as long as necessary to:
Provide functional service
Meet legal obligations
Resolve disputes
Children’s data, if ever collected for functionality, is kept only as long as necessary for that purpose.
Our apps and websites may include links to external services.
We are not responsible for the privacy practices of those third parties.
Some data may be transferred to servers outside your country.
We ensure such transfers comply with applicable data protection laws.
We do not require personal information from children.
We do not use behavioral advertising or profiling.
Parents may contact us to request deletion of any data collected through child use of our Services.
We may update this Privacy Policy from time to time.
Updates will be posted with a new “Last Updated” date.
For questions or privacy-related requests: [email protected]